In a day when customer service seems to be a thing of the past or at least the exception rather than the rule, I had a very nice experience at O’Reilly Auto parts in Barling today.  I met Kosmo and he was extremely helpful.  No, I didn’t ask him if he was also called Kramer.  I have heard enough jokes about my name in my lifetime to know he probably didn’t want to hear it.  

A couple of days ago Debbie told me I had a brake light out in my truck.  Sometimes it was out and sometimes it wasn’t, a loose connection I guess.  Yesterday a very nice man in Barling in a really nice blue uniform with pretty bright lights on his car also told me about the outage of my brake light.  After a warning I was on my way.

I stopped at O’Reillys today to simply buy a bulb so I could change it later when I had time or more likely when I no longer could put it off.  Rather than just sell me a bulb, Kosmo grabbed a tool or two and said let’s pull it off and check it out.  The bulb was not blown after all and I had a different issue.  15 minutes later Kosmo had taken both taillights on my truck a part, replaced the wore out parts in both lights and all this, his idea.  I paid my bill, thanked him and I was on my way shining brightly once again just like new.

I really appreciated Kosmo going the extra mile to help me out.  I think he is just a nice guy and likes helping people.  Either that or I looked like I didn’t have the mechanical aptitude to fix it myself!  Regardless, I am glad to have it fixed.  I am going to send him a thank you tomorrow.

While I really didn't care who won the Super Bowl this year, I hoped it would be a good game. No one wants to watch a run away during the biggest game of the year. I, like the rest of the millions of viewers, was not disappointed! Regardless of who you rooted for, you have to admit it was a down-to-the-wire nail biter.

Since the Cowboys were not playing, I was not emotionally involved. I don't like the Giants at all because of the long running rivalry between them and the Boys. However, I found myself cheering them on. More than a Giants fan, I am a Manning fan. I have childhood memories of Archie at Ole Miss and remember watching him play a time or two as a Rebel. Do you remember the song "The Ballad of Archie Who?" There really was a song about Archie putting the ball in the end zone and putting points on the board. I also thought it would be cool for Manning brothers to win back to back Super Bowls. I think Peyton is a football brainiac, and I hoped it would be a game of retribution for Eli. He took a lot of heat early in the season (and his career thus far, for that matter), but he proved, however, that he was a quarterback that could get it done. I also tend to root for the underdog and was a little weary of the Patriots hoopla, too. But now we have to continue to listen to the '72 Dolphins -- maybe it would have been better for the Pats to win just to quiet them down!

Oh well, it was an enjoyable finish and a great game full of big, amazing and unbelievable plays. As well it should be! After all, it is the biggest game of the year.